The pressure on communications service providers (CSPs) to adapt to changing technologies, consumer demands and competitive landscapes is immense. Gone are the days when offering basic connectivity services was enough. Today’s consumers expect more—they want personalized digital experiences and innovative solutions tailored to their needs. This shift has forced CSPs to rethink their approach and embrace new technologies to stay competitive. At the heart of this transformation is the shift from being traditional telecom providers to becoming technology companies.
Cloud Transformation Journey in Communications Service Providers
Cloud transformation is at the core of this evolution and is on track to replace today’s silos with a single horizontal telecom multicloud platform: a more flexible, open and scalable cloud-native architecture. But this journey isn’t without its challenges. From migrating legacy applications to ensuring security and automating processes, there’s a lot to consider.